After completing the tax data entry, the program requested an update.
The update failed with a Win Installer message "No valid sequence could be found for the set of patches."
Tried multiple times - with the same result.
I tried a manual download of the patch -- failed
I tried an app uninstall -- wouldn't uninstall.
I tried manually uninstalling and removing the program.
I downloaded a new copy and got the same "No valid sequence could be found for the set of patches" message.
Does anybody have any ideas?
Is there a removal tool that will remove all traces?
HELP!
