When did you update Social Security? It may take awhile for the IRS to get the updated info from SS. You may have to mail your return or put in the wrong birthdate. Do you know what it was on file?
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
