@thorsak We are other users---like you----here in the user forum. We are not TurboTax employees. We have no way to escalate your issue to anyone. You have to use the contact information already given to you---which I will provide again---to contact customer support yourself. Good luck.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
