@Susan72600 If you have checked My Info and your SSN is correct there, then the rejection is happening because someone else has used your SSN and filed a return, perhaps on purpose or maybe by mistake. That rejection is coming from the IRS. You cannot overcome a SSN rejection, so you cannot e-file. Print, sign and mail your tax return. Expect processing to take a long time.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
