@ Jednice62 wrote:
Turbo tax has my refund in the amount of $2,029.66 I've been waiting for them to release the refund to my bank account since March 9th,2022
Does the IRS "Where's My Refund" tool confirm that your refund was sent on March 9?
https://www.irs.gov/refunds
There's more to the story that we don't know in a user community forum. TurboTax itself doesn't receive any monies from the IRS. It may be at one of its affiliates, however, depending on the option you chose. Did you choose the option to pay your TurboTax fees out of your Federal refund? If so, the refund would go a third-party company SBTPG, where the fees are subtracted. If you chose that option, you can log into the refund tool at SBTPG. To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
SBTPG also has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
Or if that's not your situation, another possibility would be if you chose to have your Federal refund deposited to a Credit Karma Visa Debit Card and Credit Karma MoneySpend account. We can tell you more about that if you chose that option.
Here's how to phone TurboTax Support, if needed, but they may have you contact one of the companies I mentioned above, depending on your situation.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
If you continue to have trouble getting your money, we can tell you how to file a complaint with Intuit Corporate.
