Ok ... stop and think. If you bought the downloaded program you should use the downloaded program ... do not pay the online fee as well. If you started the 2021 return using the online version and want to finish with the downloaded version then go to the home screen ... scroll down... choose the 2021 tab and save the .taxfile now. Then open the 2021 program you installed and OPEN that return file ... do NOT try to transfer it.
