Get your taxes done using TurboTax

Ok ... if you entered something that is requiring an upgrade you should be able to say no to the upgrade and remove the incorrect entry.  

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number