@willd4500 What do you mean "already filed?" Do you mean it was rejected with the message that a return had already been filed using your SSN? If that happened, then you need to print, sign and mail your return instead of e-filing.
Or have a conversation with customer support to explain more clearly.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
