You paid to use tax preparation software so that you would not have to sit down with a sharp pencil with a good eraser, a calculator, a 108 page IRS instruction book, and paper tax forms. The software uses the data entered by the user in order to do the calculations. The software cannot check to see if you made a typo, entered something incorrectly, left out income, left out pertinent information like the stimulus checks or advance child tax credit payments received, etc. etc. etc. Many delays have been caused by such mistakes. And....the IRS is severely backlogged, so......lots of refunds have been delayed. User errors delay refunds even longer.
If you do not want to pay to use the software, you may qualify to use the Free File software available on the IRS site next time:
Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
