@46a456743e42 wrote:
I am referring to the IP pin that the irs gives you, I didn’t have it so I used the tool to obtain one. I’ve entered it numerous times it keeps being rejected. I didn’t file last year so I can try and put 0 for the AGI but nevertheless the rejection code says my IP Pin doesn’t match but it’s the one I literally received this morning from the IRS.
it doesn’t say anything about my AGI as I selected the option of ‘I did not file’ for the previous year
If the rejection is specifically for the 6 digit IP PIN and you received the PIN from the IRS website for retrieving the PIN and the IRS continues to reject the return for the IP PIN then your only option is to print and mail the tax return.
When mailing the tax return use a tracking service from the US Post Office so that you will have proof the return was received by the IRS.
The IRS is taking 6 months and longer to process mailed tax returns.
See this TurboTax support FAQ how to print and mail a tax return using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turb...
