Oh...I just noticed you are asking about a 2020 return. E-filing is not an option at all for 2020. E-filing for 2020 returns is permanently closed, so if you are filing a 2020 return it must be filed by mail.
https://ttlc.intuit.com/questions/2561916-how-can-i-get-a-copy-of-my-w-2
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