Install on Mac and Windows

I am going to check on this issue and get an official response, but I do not believe the activation servers are configured to remove a license from a user's computer and release it for use on a different machine. 

 

If you are having an activation issue, you should contact Support (link below) during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632