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Install on Mac and Windows
I am going to check on this issue and get an official response, but I do not believe the activation servers are configured to remove a license from a user's computer and release it for use on a different machine.
If you are having an activation issue, you should contact Support (link below) during regular business hours.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
‎December 16, 2019
7:59 AM