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Installing TurboTax software on a Mac is an easy, 2-step process: Insert your CD into your Mac's CD/DVD drive or double-click your TurboTax download's .dmg file, which will mount a virtual drive on your desktop. The drive should automatically open. F... read more
Although you can update over a wireless or dial-up connection, it's best to use a wired, high-speed connection to speed things up and minimize the possibility of data corruption. Select Check for Updates from the Online menu in TurboTax (Windows) or ... read more
We also have instructions for TurboTax software for Mac. Installing TurboTax is easy. Start by closing all programs, including any firewall and virus-protection programs (remember to turn those back on after installation is complete). If you download... read more
Installing TurboTax from your hard drive involves copying files from the CD to your computer, and then installing from the copied files, rather than directly from the CD. This procedure can be used to work around problematic installation issues. Firs... read more
We recommend downloading your TurboTax for Windows software to your Desktop or Downloads folder so you can find it easily. You can also search your system for the file: TurboTax Basic through Business: Search for w_turbotax TurboTax State: Search for... read more
If you use TurboTax 2018 for Mac, you may have been able to accidentally install the software to the macOS 10.11 El Capitan. El Capitan is not a supported operating system for TurboTax 2018 for Mac. You may experience blank screens and crash errors w... read more
Please fill out the form below to complete your No CD Drive software request and click Submit. This will automatically begin the download of the software to your computer. Note: Your code expires immediately after use. It can only be used once. Relat... read more
You won't be able to install TurboTax 2017 on OS X 10.9.5 (Mavericks) or 10.10.5 (Yosemite). It can only install and run on 10.11 (El Capitan) or higher. More info You can still use TurboTax 2016 on 10.9.5 and 10.10.5, but it might not run as well as... read more
You won't be able to install TurboTax 2017 on Windows Vista as it requires Windows 7 or higher. TurboTax 2016 can be installed on Vista with Service Pack 2+, but that Microsoft no longer supports this operating system. However, we'll continue to supp... read more
TurboTax installation log files can help us figure out why errors occur when installing TurboTax. We'll show you how to capture TurboTax installation log files so you can send them to us. This enables us to help you more quickly. Follow the instructi... read more
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