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New Member
posted Sep 12, 2020 11:17:18 AM

My credit card amount is wrong

My balance due is wrong and it’s affecting my credit score. It dropped 15 points because it said my balance was $464 out of $500. It is currently $168.54. Because of this error, I wasn’t approved for an apartment. 

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1 Best answer
Level 15
Sep 12, 2020 11:27:49 AM

There is typically a lag in account updates after payments are made. It could take more than one cycle.

3 Replies
Level 15
Sep 12, 2020 11:20:32 AM

If, in fact, there were an error in your balance due, your recourse would be to contact the issuer of your credit card.

New Member
Sep 12, 2020 11:24:55 AM

The account is correct on my credit card website. However, on turbo, it hasn’t registered and still has an old balance. 

Level 15
Sep 12, 2020 11:27:49 AM

There is typically a lag in account updates after payments are made. It could take more than one cycle.