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New Member
posted May 12, 2020 1:01:42 PM

Can't access credit score

I have tried accessing my credit score multiple times but every time it says the message "

It looks like some of your info doesn’t match what our credit bureau partner has on file
We recommend reviewing your info and trying again. Make sure you fix any incorrect info before retrying" but all of my information is correct. How can I correct your bureau partner's information?

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3 Replies
Level 15
May 12, 2020 3:21:56 PM

How are you accessing your credit score? Have you signed up for Turbo? --> https://turbo.intuit.com/

New Member
May 22, 2020 10:47:58 AM

yes I have an account. I am logged in and then i attempt to view my credit score but everytime i try a notification tells me that some of my information does not match the information at your bureau but all of the information is correct.

Level 15
May 22, 2020 10:58:05 AM

You might want to try the Turbo  Facebook and/or Twitter pages for further support.

 

Facebook: https://www.facebook.com/IntuitTurbo/?ref=br_rs

 

Twitter: https://twitter.com/intuitturbo