credit card refund request

I was planning to submit my tax return electronically and already paid $24.00 for service fee, but due to I don't have Company control number on W-2 so I have to print and file my Tax return by mail.

I am requesting a credit to be issued for that charge.
Please advise.
Thank you.

2112

Expert Alumni

Apr 13, 2020 11:18:09 AM

Please see the following TurboTax FAQ for assistance with how to e-file without a control number: I have no box D or Control Number on my W-2

If the issue still persists please reach out to our live customer service representatives for further assistance: What is TurboTax's phone number?

New Member

Apr 13, 2020 5:45:11 PM

I have the same issue. do you know how to get the credit card refund yet? Thanks!

Expert Alumni

Apr 14, 2020 9:27:43 AM

@Luke xu Please reach out to our live customer service representatives for assistance with a refund: What is TurboTax's phone number?

Returning Member

Apr 14, 2020 4:21:18 PM

no, still work on it.

Expert Alumni

Apr 14, 2020 4:36:17 PM

@hiwin, did you have a question?

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credit card refund request