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New Member
posted Feb 1, 2024 1:22:34 PM

w2

Does anybody have a way I can contact someone at quickbooks that is not sales or customer services because those departments are useless.  I have been struggling since November 2023 (Its Feb 2024 now) to get my one and only W2 corrected before I need to start filing business and personal taxes.  Nobody can help me, I have escalated my case 3 time now already with nothing happening. 

I am at a loss for words at the moment and don't know what to do, I tried to file my own W2c and W3c with the IRS but they say the entity that first submitted the w2s needs to do it so I am stuck with a company that is refusing to help me for a service I am paying for and I cannot do their job for them because they need to apparently do it for me.

Any HELP would greatly be appreciated. 

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3 Replies
Expert Alumni
Feb 1, 2024 1:43:25 PM

Are you saying your W2 is issued by QuickBooks?

New Member
Feb 1, 2024 1:47:23 PM

yes Quickbooks issued my W2 and it is incorrect (I am the employer and its my w2 the employee) so I cannot report the owner of the company to the IRS to get a corrected w2 within 10 days because I am the employer.

Expert Alumni
Feb 1, 2024 1:54:59 PM

Ok, you issued the W2 using QuickBooks software. You are the employer. Here is the information you need: About Form W-3 C, Transmittal of Corrected Wage and Tax Statements

 

Here is a link to the QuickBooks Community: Fixing W2 that contains wrong data