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New Member
posted Jun 3, 2019 4:52:02 PM

How do you schedule a callback

0 9 6131
9 Replies
Expert Alumni
Jun 3, 2019 4:52:04 PM

How to schedule your review with TurboTax Live:

https://ttlc.intuit.com/replies/6382254


Level 1
Apr 22, 2021 6:06:23 PM

Available for callback

Level 1
Apr 22, 2021 6:08:47 PM

3:08PM in Hawaii, can accept callback to 6PM HST.  Mahalo

 

Level 15
Apr 23, 2021 6:54:35 AM

@art Montoya We cannot tell what software you are using.   But we do not arrange calls to you from the user forum.  If you are using TurboTax Live you have to arrange your own call with the expert.

 

If you have TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

https://ttlc.intuit.com/community/tax-topics/help/learn-about-turbotax-live-s-chat-feature/01/981746#M3984

 

If you have Full Service:

https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947

 

 

Or if you are seeking help from customer support:

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

New Member
Jan 20, 2022 10:36:48 AM

Can you call be back at [phone number removed] I got some questions about my taxes

 

Level 15
Jan 20, 2022 10:40:19 AM

@Rocrollerboy 

No one can call you from the user forum.    The filter removed your phone number from this PUBLIC site for your protection from scammers.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time daily

New Member
Apr 20, 2023 12:41:01 PM

I’m having trouble trying to file my taxes online with TurboTax I’m trying to do my W-2’sfrom Work 

New Member
Apr 20, 2023 12:52:46 PM

I need help trying to file my taxes online I don’t thank I did them right because it says I owe $4,086 which I don’t thank that’s correct 

New Member
Apr 20, 2023 12:55:46 PM

I tried doing my taxes on Tuesday night and I thought I was using the federal free TurboTax and for some reason it’s telling me that owe $4,086 dollars and I don’t think that’s correct