I successfully e-filed my federal 1041. I get an Error Code 54 when I attempt to file my 541 with California State.
The Error Code pop-up states that my Turbotax software is not up to date, and that updating the software will solve the problem. Upon checking for updates, I am told that I have the latest version.
I called Turbotax support but the individual kept thinking that I was using an on-line product and needed to clear my cache...
Any ideas? Thank you in advance!
If you are using the Download version there are a few tricks that have worked to clear this error.
Uninstall and reinstall fixed the problem. Thank you, Nicolle.
I have error code 54. uninstall and reinstall does not work.
Please help
Phuong
Since we can't know your individual computer/system configuration in this forum, all we can do is pass on what has worked for other users.
Since you've tried uninstall/reinstall, are you running as Administrator? All TurboTax and related files on your C drive? Anti-virus software turned off? Manual Update?
Here's more info on Troubleshooting TurboTax Desktop Issues.
If you Contact TurboTax Support the techs can get into your computer to help.