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New Member
posted Feb 23, 2026 12:11:55 PM

Corrupt file after uodate

After updating today, my tax file won't open and it says it is corrupt. I had no issues opening it before the update. I've tried restarting everything, opening Turbo Tax as admin, nothing has worked.

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1 Replies
Employee Tax Expert
Feb 24, 2026 7:57:47 AM

To fix this, try reopening your return :

  • Sign in to TurboTax.
  • Select Tax Home from the menu.
  • Scroll down to Your tax returns & documents.
  • Click “Add State”. Although it says “Add State” you are not adding one. That option just lets you reopen your return and access it again.

If the issue keeps being "corrupt", contact Customer Support by clicking the link below:

TurboTax Phone Number