I have tried filing over and over. I am given the reject code IND-032-04 which is not true and told to send the forms in by mail. I paid for turbotax and an extra $20 to file state electronically. I feel that I've been sold a bill of goods. 

Exhausted.  It was a long process that I would never be able to do with TT.  Much of this process seems over my head.  So glad it is over for another year.

The tax form was filed and it would not let it go through without some credit on it. The IRS said Turbo tax erred --no credit should have been allowed.  So now payment instead of credit but the big thing is besides the failure of this software how do you get an accurate file of what actually it should have been?  TT sucks. ALLOW the user to actually have a brain to say NO.

I have found TT extremely disappointing this year. Many of the assists offered in previous versions such as being able to trace the source of data entries are absent. Most frustrating is the poor quality of customer service. Too many specialists-- and even their on-call resources-- do not know even the basics of how to use the forms. I have had to make multiple calls before assured that an answer was correct. There are also long hold times as specialists attempt to figure out what to do. It is then necessary to guide them along to a point at which your hope they can assist. But such efforts are often futile. It may help, however, to try to simplify and reframe the problem so that I have been able to solve it in the time kept on hold. When some specialists do not have a clue they sometimes turn over the call-- even without explanation - to paid tax assistance and even just terminate the call! Others rely upon information provided by the TT community response without any certainty that it is reliable. Another specialist got rid of me by emailing a totally irrelevant attachment which could not be opened. 

Now my e-file has been rejected on the basis of a form 1116 problem which I was assured by 4  TT specialists would not happen! I will need to follow up on this. I dread having to go through endless calls before I have a solid answer. 

Perhaps taxes have become too complex for TT to assist with? Is there a shortage of associates to supply customer assistance? I am sad to see what has been an impressive service now in an apparent state of decline. 

It is a cumbersome process 

I feel relieved but still worried... 

This year, as I was getting ready to file my taxes, I was surprisingly calm, cool, and collected. I've been filing with turbo tax for several years in a row now so I had confidence in filing. Every year TT makes it so easy no matter my tax situation (which has changed numerous times). 

Relieved it's done for this year.  In a blink, it will be time to do it again, ugh! 

I feel so relieved. I do admit, i waited til last minute… bad on my part. But it’s done and they were both accepted and now I’m feeling less worried.

𝒜𝓉 𝒻𝒾𝓇𝓈𝓉 ℐ 𝓌𝒶𝓈 𝓇ℯ𝒶𝓁𝓁𝓎 𝓃ℯ𝓇𝓋ℯ𝓈 𝒷ℴ𝓊𝓉 𝒹ℴ𝒾𝓃 𝓂𝓎 ℴ𝓌𝓃 𝓉𝒶𝓍ℯ𝓈 ℴ𝓃 𝒯𝓊𝓇𝒷ℴ 𝒯𝒶𝓍 𝒷𝓊𝓉 𝒾𝓉 𝓌𝒶𝓈 𝓌𝒶𝓎 ℯ𝒶𝓈𝒾ℯ𝓇 𝓉𝒽ℯ𝓃 ℐ 𝓉𝒽ℴ𝓊ℊ𝒽𝓉．ℐ 𝓌𝒶𝓈 𝒶 𝓁𝒾𝓉𝓉𝓁ℯ 𝒷𝓊𝓂𝓂ℯ𝒹 𝓉𝒽𝒶𝓉 𝒾𝓉 𝓈𝒶𝒾𝒹 𝒾𝓉 𝓌𝒶𝓈 𝒻𝓇ℯℯ 𝒶𝓉 𝒻𝒾𝓇𝓈𝓉 𝓉𝒽ℯ𝓃 𝓎ℴ𝓊 ℊℯ𝓉 𝓉ℴ 𝓉𝒽ℯ ℯ𝓃𝒹 𝒶𝓃𝒹 𝒾𝓉 𝒽𝒾𝓉𝓈 𝓎ℴ𝓊 𝓌𝒾𝓉𝒽 𝓉𝒽ℯ 𝒸𝒽𝒶𝓇ℊℯ𝓈． 𝒲𝒽𝒾𝒸𝒽 𝒷𝓉𝓌 𝒾𝓈 𝓈𝓉𝒾𝓁𝓁 𝒸𝒽ℯ𝒶𝓅ℯ𝓇 𝓉𝒽ℯ𝓃 ℊℴ𝒾𝓃ℊ 𝓈ℴ𝓂ℯ𝓌𝒽ℯ𝓇ℯ 𝒶𝓃𝒹 ℊℯ𝓉𝓉𝒾𝓃ℊ 𝓉𝒽ℯ𝓂 𝒹ℴ𝓃ℯ 𝒶𝓃𝒹 𝒾𝓉’𝓈 𝒸ℴ𝓃𝓋ℯ𝓃𝒾ℯ𝓃𝓉  𝒹ℴ 𝒾𝓉 ℴ𝓃 𝓎ℴ𝓊𝓇 ℴ𝓌𝓃 𝓉𝒾𝓂ℯ 𝓌𝒾𝓉𝒽 𝓃ℴ 𝓅𝓇ℯ𝓈𝓈𝓊𝓇ℯ ℴ𝓇 𝓉𝒾𝓂ℯ 𝓁𝒾𝓂𝒾𝓉．ℬ𝓊𝓉 𝓃ℴ𝓌 ℐ’𝓂 ℯ𝓍𝒸𝒾𝓉ℯ𝒹 𝓉𝒽ℯ𝓎 𝒶𝓇ℯ 𝒻𝒾𝓃𝒶𝓁𝓁𝓎 𝒹ℴ𝓃ℯ 𝒶𝓃𝒹 𝓃ℴ𝓉 𝓈ℴ 𝓃ℯ𝓇𝓋ℴ𝓊𝓈 𝒶𝓃𝓎𝓂ℴ𝓇ℯ．．．．． 𝒯ℋ𝒜𝒩𝒦 𝒴𝒪𝒰 𝒯𝒰ℛℬ𝒪 𝒯𝒜𝒳．．．！！！

Now that I’ve filled I feel so relaxed and giddy TurboTax made it very simple with no hassle and crazy fees like other tax places I won’t mention 

⭐️⭐️⭐️⭐️⭐️s for TT

I feel good. TurboTax was such an easy option to filing my taxes by myself.

Have been using TT for over 10 years. First year using State tax e-file and pay the extra $20. No need to print out and send it in the mail. It's a relief. Also first time filing in February instead of March. Still have the feeling if I need to work on my taxes and then realized I already filed. LOL.

I feel extremely relieved to have filed on time and online.

Glad it's over , but would have been lost without turbo tax !! 

I'm a long-time user of the TurboTax tool and appreciate its ease of use with even the most complex (for us) of filings.   The view choices are easy to navigate.  The Forms view is manifest all sources for entries in the final 1040 with drill downs documenting calculations.  I'll be using the tool again next year. 

This software is not user friendly. Why would I have to enter my bank info for a direct debit and then have to print out a page and send it in with a check? 

Since I didn't get a refund, and didn't lend the government any of my money this year at least $100  is winning with TURBOTAX, wouldn't that be sweet? Always a relief to be done filing and have those dreaded taxes and estimates paid till we meet again next year.

great

Second year filing with TurboTax, and second year I've been flagged for ID verification. I thought the first year was a fluke due to Covid or something (took me 4 months last year to resolve, and Turbo Tax charged me before I got my refund and offered no help), but decided to give them a second chance. I wish I hadn't.  Got flagged again, was offered no alternative solutions, and finally had to visit my local IRS office to help straighten out. No refund yet, but Turbo Tax just sent me my bill they informed me they will "take" out of my personal account by the end of April.  They didn't even ask why I haven't gotten my refund yet. Again, offered no help from the Help Desk, just "Sorry, but you owe us money". And "Free Free Free" is false advertising. If you are on SS, it is never free. I will never use Turbo Tax again. 

The worst. I got 1000 less than turbo said I even check 2 other tax places and they say I did not qualify for that credit but turbo said yes and irs said no so they have wrong info or the just lie to get customers 

The feeling of having my taxes filed is stress relief.  I am also very confident using Turbo Tax as our source of filing.  We have been using Turbo Tax for years, it is nice to walk through the process step-by-step.  I know that every area of tax information has been covered and the deductions have been covered.  Turbo Tax is a secure way to complete your taxes.

My wife and I filed back at the beginning of February and we couldn't e file probably because of her name change. We are just patiently waiting for our tax return and praying that next year we can e file and save all this hassle 😑

Turbotax seemed much more repetitive this year.   Information from the federal return could have been transferred to the state return instead of having to enter it again.

Very satisfied !

I feel good except for the whole e-filing 9f my state taxes which an expert is currently assisting with. But TurboTax is and always will be my #1 choice

I didn't know having more than 1 job in a year was a bad thing. I'm sad I'm having to pay out of pocket (can't take out of return) to file my taxes. At least filing through turbo tax is easy i guess, I really hope i win this $100. Thanks again for all the help and tips Turbo, I don't feel like this is much different than going anywhere else. 

Relieved and finished for 2021! 

Urinated/Pissed  TOO many GD Hoops to jump through!

I've been using TT for years and this year I had to pay a chunk for answers not even worth the money I paid. I'm happy as I don't have to worry about it. I always file early in the year. If you're going to start charging us now. At least you better make sure it's worth it. They make you need customer service which isn't right. Some people don't have the money for this fee and need every penny. You ought to be ashamed of yourselves I'm not happy at all. Then they make you sign up when I already am a user. I'm very disappointed. I won't be recommending anymore!

Have used TurboTax for over 10 years.  It used to be a really good tax software.  Over the years the quality has continued to decline.  I upgraded from Deluxe to Home and Business for 2021.  There were so many errors it has made me lose confidence in the accuracy of the software.  The largest problem was the transfer of data from Deluxe 2020 to Home and Business 2021.  State taxes, taxable income, AGI, QBI, charitable contributions, all were transferred over incorrectly or not transferred at all.  The Tax Help option was pretty worthless.  Most of what I searched on produced totally unrelated results. Data Source unavailable for many boxes.  It took me 3 times as long to do my taxes this year because of all the time it took correcting mistakes and searching for information.  Really, really poor quality control of the product.  I have always been confident that my risks of audits were low.  I don't have that confidence for my 2021 returns.  Will definitely search for other tax software options for 2022.  Really disappointing. 

Help!

I need technical assistance.  I downloaded two TurboTax deluxe packages.  When launched the first package I was able to complete the Federal Taxes but cannot launch the state software package.  Could someone please help?

Relieved that’s how I feel! Lol 

Every year I wait till the very end to file and I patiently wait for a return, as I did this year too. Yes, changes can/will be made and that can be such a drag but for the most part, it was fast, easy and it’s finally done. Now, we grind until it’s time to do it all over again. See you next year! 

It was easy to use, until I became confused about some of the items it was asking about. It took me approximately a week of going back to it before I was confident enough to submit it. Then I got an error about it being incomplete, so I would go back through. Don't know what I did different the last time but it went thru finally with a turbo tax experts guidance. I felt like a huge weight was liffted off of me when it finally submitted. Thank you Turbo Tax

Maybe it is just me, but the links between data entries for the federal return were not explained, highlighted, nor detailed so that connection was often missed by myself the first time thorugh.  Best example I can come up with since it is fresh in my memory are the medical deductions.   For federal did not enter any medical cost data since I know the threshold percentage would not be reach.  In fact, I used standard deduction.  However, the threshold for my state was much different.  As a result, there were a number of medical deductions that helped lower my state tax.  I recommend that for each deduction category, anywhere that the deduction cost data should be entered for potential benefit on one's state taxes, TT should highlight that fact and encourage user to enter the details, which can be time-consuming, for the benefit of reducing state taxes.

Hope this help improve the user experience with 2022 version of TT.

I feel extremely relieved. Mostly because this year a lot of my life has changed and is still changing quickly. For example, I'm going to college this year and also buying a motorcycle to go to school.

Glad it is done. Surprised by the extra fee for TT to file my single state return, which I think is a change from previous years (I have been using the same level each year). A little annoyed by the process of choosing and paying that fee and feel a little misled by the confusing descriptions of what that fee would be, and also annoyed because I had to go back and redo the end of the return so as not to pay an extra extra fee, and the software kept kicking me out - as though to frustrate me enough to get me to agree to the 2nd extra fee, which I would not do.

It didn't seem to me that filling in the return was quite as easy this year as in previous years, or that the online explanations were as straightforward. But because of previous years' experience w/TT, I feel relatively confident that my returns will be accepted and that everything will go smoothly from here out. 

While doing my 2021 taxes, TurboTax asked if my W-2 box 12 has an amount, it does, then it gave me these messages:

"You may want to withdraw money from your HSAs"

"It looks like you have an excess contribution of $2,977 This amount is being taxed an extra 6%"

"But, anything withdrawn between January 1st and April 18, 2022 avoids this additional tax"

I tried contacting the IRS with no success. Can someone assist, please?

Thank you in advance.

The lady who helped me today (04-12-2022) at about 10:30 am did a great job.  Many thanks.

Misled.  Advertised one free state return and had to 25.00 to file state return

I had a great experience using Turbotax and Credit Karma. I finished filing my taxes quickly and had support on the phone when needed. Thank you!

i've been using turbotax for 15years or better. it's really the only way to go.

I feel a lot better that it's over now that I've got it filed but I have had a couple problems at first it kept rejecting mine and come to find out my girlfriend that I've been with or eight years now someone filed her on their taxes and so they were flagging me basically saying that I couldn't claim her which we didn't know nothing about so we're getting that checked into but I went on ahead and filed by myself for right now and or I can get it done but I don't forget about it and get in trouble other than that I'm glad it's done what diet acts app and help me out a lot I like doing it at home where I can not be crowded in a place and there's quite Miss so everyone have a good day I'll talk to you soon

I have been using TurboTax for about a decade now and I love it!!

SIMPLY THE BEST QUICKEST TAX SITE THANK YOU.

Filed both state and federal taxes using TurboTax.  We've used TurboTax for years. I file for myself and spouse and our son and daughter-in-law. This year the kids returns were rejected 3 times due to missing information. regarding a tax credit on an Affordable Care Act account. This was totally our fault, not TurboTax.  We finally got the information and the returns were accepted.  I had used my credit card to pay the federal tax due so we could file before April 18. My credit card account showed the amounts on all three of the rejections ($3,000+). After the returns were accepted I dreaded having to deal with getting the charges off my card.  I am glad to say that I ended up not having to do anything. All the charges from the rejected returns had already been removed!   Thank you, TurboTax, for not creating a mess for me to fix.   Turbo Tax is a wonderful tool. I've found that any problems I have faced are user error and not a Turbo Tax error. We used a national firm to do our taxes when we first returned from overseas (military family) in the late 90s.  The next year I was looking over the previous year's return and noticed some obvious errors. I was our unit's tax assistant for a couple of years overseas, so I knew about filing.  We decided to start using TurboTax, starting with filing a corrected return.  We had some complicated tax years but Turbo Tax saw us through.  I always recommend Turbo Tax to others. 

I filed my return with TurboTax and hoping to win $100 gift card 🙂

I feel  accomplished. Was it me or were the taxes this year just oddly different. I had a few issues but was able to get through  them quickly with the help of TURBOTAX live help. I had to pay for help but it was worth it. Thanks for the help.

After the wonderful feeling of completing my taxes early, in March, using TurboTax, with the assistance of your very kind and clever staff, I waited only a few weeks,  and lo and behold, at least part of my refund was posted today. I was glad to be able to call and verify the amount of the refund.

This was comforting, since the fee I agreed to pay TurboTax was much less than what apparently has been deducted. I look forward to resolving this issue with your competent and conscientious staff.

   I have used TurboTax for quite a few years now, and expect the best each time. Updates, upgrades, and specific help for my tax situation. Such a good feeling. Even my solar tax credit was something you could handle efficiently! Thanks and keep up the good work! But could someone please tell me what happened to that extra $1300. of my refund? Maybe the IRS is paying it in installments? ? 

Happy Tax Season! I have peace of mind that few others I know who don't use TurboTax don't have.

After getting my federal returns rejected 8 times for not entering the correct AGI from last year's returns (even though it was correct!!), I finally got through to the IRS (1 hour and 50 minute wait). The wait was so long that when I got bored waiting for them to answer, I took my mobile phone to the pharmacy and got my refills, drove to the UPS Store and mailed my package and checked my mail (bonus I got a package), and drove home. Still on hold, I de-rigged my sailboat from yesterdays race, folded and stored the sails, the rudder, the daggerboard, and measured/recorded the dimensions for my broken boom, took the boats off the trailer and propped one up to drain the water. Still on hold, walked up to my home on the third floor and cooked dinner. OK enough of that. The IRS finally came on the phone and after explaining, she politely said, just change your AGI to 0. I did and my tax returns were accepted on the next try. Please share this info for when I called Turvotax, they did not know of this solution. @Efilereject @rejectedfiling @AGIincorrect

It's a great feeling to have the extension filed and paid for. I know my State refund is still safely held aside for whenever I get a chance to file, hopefully later in the summer. 

Bummed! When I started the process there was a $50 discount and at the end it was gone! 

This is my 3rd year in a row filing my returns through TT and its actually quite easy because I don't have to do much since all my info is already there, so I'm pretty relieved to be able to do it again without any troubles. I hope it's as easy this year being accepted as it was last year!

This is my 3rd year in a row filing and it's actually quite easy to file through TT because they already have my info. I hope this year goes smoothly again. It's always a process going through all my W2's and making sure I didn't miss any, but I'm glad I got it done! I didn't even realize how close I was to the end of the tax deadline 😳 

i have been using turbo tax for years, I luv turbo tax because even I can do my own taxes using the turbo tax app. I didn't have any issues with tt . I feel it is easy to use & understand no matter which form(s) I may have had to use depending on the tax year & what I did then & has always been accurate on my refunds. I feel really great knowing that tt was here for me to file & have help standing by if needed. Its a great feeling knowing I did my own taxes thanks to turbo tax. I will continue to file my taxes with TURBOTAX  thank u

I've been using Turbo Tax for years. When life was complicated and I had to itemize through now retired and life is simplified short form, I trust turbo tax to make tax filing easy. I've never had a problem and I'm confident every time I file that it's done right. How do I feel? Relieved and assured. Thanks Turbo Tax

4 years strong with TurboTax, & contrary to most peoples experiences filing taxes, mine was actually a breeze (as usual). Problem-free filing & speedy fund delivery everytime. Cheers & see ya again next year💪😘

I filed my tax return electronically and it was rejected and the error code was IND-181-01..meaning that i needed to supply personal pin assigned to me by IRS.

I saw no place to enter that pin number on the return and the return was rejected because of it.

I can not see any way to correct that to enable me file my taxes electronically now.

Is there a way to fix this error.

I tried to file a solution within TurboTax and found none. 

I feel great!!! Love using Turbotax every year! Makes tax reporting easy.

Honestly, I am upset. I used TurboTax last year. It was my first time doing taxes so I found it easy to use. Now on my second year, I am realizing that we are all being scammed. I had to sign up for deluxe then pay $116 just to get my full refund??? Next time i’ll just go on the actual IRS website and file it there. 

The worst part is that they dont tell you the final cost until after you spend an hour of your day filling the whole thing out 

I am very excited I hope I win could really use help

Hello!

Thanks to the turbo tax application, the community, and live help, I was able to file my returns confidently. There is a lot of valuable information available in the community threads.

Feedback for the Turbo tax team to make this awesome product better:

1. The software/web application did not read certain fields in the uploaded form correctly. I would suggest that after the user uploads the form, the application should ask users to double-check each field that has a value. It is easy to miss for users (while also improving the logic to read the values).
2. I switched from mail to e-file, but needed a workaround to do that. When I printed my return documents, I still had the option to go back and e-File (I did not click on - I'm Done on the last page). When I logged in the next day, the option was gone, I couldn't go back and choose e-file. I had to work around it by selecting "Add State tax"
3. Live expert/help option is great! This is the first time I was filing my IRS return and had a lot of questions about what needed to be done in certain situations. However, there were instances where I received mixed information from different experts.

Hope the team is able to take this feedback and iterate on the application!

Thank you!

Greatly relieved. TurboTax gives me a big help.

Turbo was fast and safe thank you.

Finally, done with the IRS for another year!  My only complaint with Turbo is that it shows an error but not the least hint what is incorrect!  PULEASE, can't you give a hint?  There has to be a more user friendly way for users to ask for help, maybe try looking how other sites do it Turbo!  I am a LOOONG time user but it can be frustrating at times!

One word that best describes my feelings regarding the completion of my 2021 Federal tax return is RELIEVED! I was stressing over the thought of getting my taxes done in a precise and timely fashion that it has caused me to wait until last minute to get it done. There were different forms, credits, and deductions that I had to include on this years tax return that were unfamiliar from past years returns for me. This had me concerned I would be unable to do my taxes correctly. However, like most things that I worry, and overthink about, it turned out to be not so confusing after all. I'm fact, it was quite easy to access my forms and enter the data for my taxes correctly. Overall, I am extremely happy that I was able to compete the return in time with the HH ell of the turbo tax platform which thoroughly assisted me each step of the process. Now I am just anxiously waiting for the money to hit my account as I am sure many other people can relate with me on that!

I applied very first day we were able to file I still haven’t received any word back and it was such a long hard process with the child tax credit. 

I have used Turbo Tax for many years. This is the first time they have disappointed me. I was charged $199 + tax for Turbo Live Self Employed in error. They keep denying my refund and I don't understand why, This is very frustrating because this charge is causing my account to overdraft. I really thought they cared. It is clearly an error, I am not self employed. I can't seem to get any help in resolving this matter. I need to know who I can reach out to.

I was feeling great a few weeks ago when I successfully completed and filed my 2021 tax return via Turbotax Home & Business.  HOWEVER, I opened the program today to correct something and all of my hours of work were POOF! gone.  I searched my whole system and the file is gone.  The only thing I can think of is either a MS update or Turbotax update.  Super disappointed, to say the least as I have been a fan and long time user of Turbotax.  I now have to recreate all of my work so it translates to 2022 return IF I use Turbotax again.

Turbo Tax makes it easy to get my taxes done.

Relieved they are done! With starting a new business this year I was nervous about filing but TT had everything I needed and the help clicks made things easier to understand. Been a TT user for years and happy with how smooth it works year after year.

So Happy with this aervice. I love the fact that its very simple to walk through and do yourself. I myself was bummed cause I kept getting a error to fix that for some reason I was unable to do. And was getting frustrated. Knowing you got experts available to help in those cases if you choose to. So happy with what my return is... Thank You so much and I strongly recommend this service to everyone.

I love how easy TurboTax makes doing my taxes! I had a more complex situation this year, but TurboTax made it easy and I'm confident I got the best return possible. Thank you, TurboTax.

Went through HR Block and was so proud I've really tried with reading articles, creating spreadsheets, nonstop calculations, and I finished filing both for free. Now I've been rejected and I already couldn't do my self-employment for free. Hoping intuit has a free version because now I'm exhausted from hrblocks walls. 

I was happy to get a pop up offering a free human contact to ask a question.  I couldn't figure out why several items kept asking "Needs Review"

I was a real nervous wreck as my so called husband had screwed a lot of this stuff up for me and i had no paper work or documents to go on.  I honestly did not think turbo tax would be able to help but they did and they are very knowledgeable. I know I  was a pain in the butt for turbo tax but they were extremely extremely patient with me and more help than I could have asked for and expected. Definitely using turbo tax from now on. Thank you Turbo Tax!!!!!!

I feel totally relieved!!!!  Phew!!  Did it with TurboTax again!!!!  Easy peasy!!!!  I feel SOoooooo GOOD!!!  Thabnk you!!!

I almost didnt file, thinking i didnt need to and that i would probably owe, but at the last moment i jumped on and low and behold i got the best tax breaks and to my surprise im getting a awesome refund from both federal and state. Thank you T.T. 

Janis E.

The biggest issue for last 2 years is entering multiple w2gs with no solution.  I am unable to file for 2020 due to issue. I tried to log back online version and unable to file online only by download or CD.  Big disappointment where I now owe back taxes if and when I can file. It  will take days if not weeks to enter in every w2g entries if the program will let me finish. Please allow 2020 online version so I can finish it. 

I feel great knowing, it's done and over we with until next year. I even realized I was filing my w-4 wrong, thanks to a super nice lady with Turbo Tax, and changed it so I wouldn't have to pay for 2022. I can now use the money to do some needed repairs in my bathroom.

The people at turbotax will never say they or the software made a mistake. (long story, but I got double charged) I will try a different company next year. Hire better programmers that do not try and make the software feminine, fix the errors, and admit when you or the software makes a mistake.

It was confusing. I honestly kept putting it off as i do our taxes every year and my husband goes through so many jobs that its concerably exhausting. I hope next year is better!

Very relieved I'm done for another year. I've used Turbo Tax for many years and am confident my return is accurate and complete!

Wouldn't feel confident at all w/o help from TT software! Exhausting process made lots easier with the access provided in instructions and help box links.

Last year after completing my returns they disappeared when I went to go back and make a change. I did it again from scratch. Then guess what happened, yep it dumped my return again. I had to do last year's return 3 times from the very start. Nothing was saved. The programmers they are hiring is to blame imo. When TT works it is great, and when it doesn't, it will push you to the brim, especially when you have to do the whole thing over on the last tax day. Then I got charged twice after my return was rejected and I went back to make a correction. I had to pay to file it again because it forgot who I was, and wouldn't accept the email that I used. Once I realized that it charged me twice I called and talked to them and the girl acted like I was the one at fault. I couldn't get her to understand that it wouldn't accept my email. Either way, they filed my taxes one time, yet they charged me 2 times. They make a mistake, and you pay for it. Sounds like crooks to me tbh.

I feel really smart I got exhausted because I’m not too good at filling papers but TurboTax make it easy for us thanks

Unsure how secure I feel.

I first filed my taxes and both fed & state returns were accepted.  Cool, I thought.  I reviewed my saved returns and realized I failed to report my spouse and my SSA income.  I would have thought for sure my return would have been kicked back as in previous years we filed with that info.  Surely, there should be some error-trapping in Turbo Tax to catch that.  Apparently not.  

Feels. good. easy and smooth.  My friends. pay professionals to do there. taxes.  I tell them,  i do my own. and they think. im. the Guru.   So. i am enjoying my guru status.  Thanks. Turbo tax!!!!!!!!

Happy to be finished for this year!

Great went very smooth

Hello! Now that I've filed, I feel relieved. Even though I am due payments to both Federal and State rather than receiving a refund, I am relieved to be done with it.

This was. So easy to use,!

This was so easy to use. Always had an option to ask question if confused w what info was needed . Feel confident in using this n will continue in future as this first time in 10 years I’ve had to do myself . A few places I would have liked more clear answers but figured out! No complaints ! Def recommend

Well I'm feeling irritated, as I typically do this time of year. This year I'm irritated with Turbo Tax. Repeatedly got rejected by the IRS and told I needed to change this one line, which was the correct figure already, so we had to go somewhere local to talk to a real person. Shout out to H&R Block for actually having local branches and real people. We were able to get our taxes submitted and accepted on the first try.

THEN, I requested a refund from Turbo Tax since I wasn't able to use their product. What was I told? The Satisfaction Guarantee only applies to downloaded products. So no, even though I couldn't use the product they wouldn't give me a refund. Needless to say, I won't be using Turbo Tax again.

Hello, I contacted the IRS  and was told they sent my refund to you guy's so you guy's could take the fees out that I owe can you verify this?

Turbo tax is really so good though this is my first filing and basically my refund was accepted immediately ,I really taught it gonna be hard for me to file but it really so easy ,I don't have any problems with my refund everything went smoothly , it's Turbo Tax I will be using to file my tax forever ,and thanks to the IRS 

I feel happy that tax filing is done. This year, I even get a little back! One problem with Turbotax is that it needs to be programmed with the states that do not have an income tax. It drives me crazy when the program keeps trying to get me to file a state return when there isn't one! I have used Turbotax for many years and am always happy with it; it just gets frustrating having the same questions asked over and over. I would not do my taxes without Turbotax. I can use it for less than $100 and a professional tax filer would charge me several hundred dollars!

DONE again!!! Been using Turbo Tax since the early 90s. Version varies by year & also use the Business for maybe 20 years now. Major life change (wife passed 2020) so ended up with a MUCH bigger than expected tax bill! So much for the Tax Cut Act 2017...what a crock! ;((

feel great filed on last due to my wife having hospital and doctorvisits

Filing really left me with a headache this year. I wasn't too worried about it going in, but this year the program feels... off somehow. Some of the questions would loop back and ask me the same thing multiple times. Some instructions were not clear, and I wouldn't realize I'm actually not eligible for a certain deduction or credit until after already getting more than halfway through the form then reading some small print in a sidebar help article... There were a couple of random empty forms that got generated and I couldn't finish submitting my taxes because it wanted me to fill these unrelated blank forms out. So, I had to figure out how to delete the rogue forms. One of them kept regenerating, so I had to delete, clear my cache and cookies, and completely restart that section in order to finally make it fo away. It was such a hassle that I'm starting to wonder if it's still worth it to use TT over just going to an accountant. But I'll give it one more go next year and see if they fix any of these issues... Man, head still hurts... 😅

This was the toughest, most frustrating tax year ever for me, but - I must admit - most of my frustration could have been avoided, had I started them earlier. Two items especially took me countless hours to resolve, but I was only overwhelmed because I was so close to the tax due date. Now that I have filed, I feel relieved, even knowing I left some deductions on the table because of my poor record keeping throughout the year. I've written down the deduction details for this year and beyond, so I'm won't be caught so off guard again.

Thanks TT, as I know things would have been much harder without your software. 

I'm very happy with how everything worked out with filing this year. This was my first time using turbo tax, we usually pay to have someone do it for us. 

Filing was so much easier than I expected,  and when I ran into a problem, the online assistant was very helpful.

Will definitely use turbo tax every year from now on. 

Turbo Tax peeps are awesome. I do appreciate all your help. This year was a little stressful but it too shall pass. Keep up the hard and great job Turbo Tax Peeps. You are valued and much appreciated.

Sara

I see I'm not alone, and I am rather frustrated with this years TT.  My return is being rejected for a wrong AGI.  I verified and resubmitted twice so far, and have just done it a 3rd time.  I also, have paid a $25 fee to e-file the state return.  At this point I am exhausted. If it doe not go through, I'll most likely print and run to mail it.  

Relieved that filing is completed, but totally confused when I started out with free Federal filing, and $44 for State filing.  When I finished I was charged $79 for Federal filing along with the $44 for State filing.  I would like to know why the change?

I have been using Turbo Tax for just about 30 years and as always - I am breathing a huge sigh of relief for having been able to file my own taxes with the confidence that I have explored the best possible reporting options for a full and fair refund. Yes, it is a daunting and complex process, but Turbo Tax takes me carefully through each step and keeps me from doing something stupid that would blow up my tax return.

I don't know what the problem is this year...but I know I didn't do anything wrong with my taxes, and I still haven't gotten my refund. 3 months and still nothing!!

How do I feel after filing - Terrific!  But trying to resolve how I had to pay for both the 'Home & Business' and 'Deluxe' Turbotax versions to file my families returns?

I read several other comments, and I wanted to pass along mine. I've been using TTX since almost the very beginning, and this version is the first to try my patience. Federal rejected, presumably due to mis-typed AGI. . . . . which was correctly and successfully typed in the year-before version for last year's TTax.  In addition, problems with the AGI or PIN that remains unchanged. The result being that after five tries, I shall give it up for the night, with the only balm being that I don't owe the IRS, they owe me. Also sorry that I paid for a version with state access, only to find that Virginia doesn't accept my UN information: ergo, a paper version to be mailed.  BTW, you should alert users to the round-off issues, especially when they don't appear on the screen.

Relieved!! I feel relieved. But checking back on previous years, I've noticed a couple mistakes (not by TurboTax) another company, and I, myself have made, and now have to amend a couple years of returns, and get them out tonight.....

Here's to procrastination!! 🤦😑🤣

I feel truly exhausted but glad it's finally over with for another tax season.  Feeling like it's not too early to get started pulling together materials for next year!

Glad it's done...

Infinitely easier than doing it myself.  I was certain I would owe taxes but instead I got a large refund.

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Hello everyone,

This sweepstakes ends today but be on the lookout for our next one! 

We will be picking a winner and reaching out to them by the end of the day. 
Thank you to all who participated.