Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Mar 2, 2021 7:04:08 AM

Your 2020 Tax Return Has Not Been Processed

I e-filed my 2020 tax on Feb 23rd, 2021, and get accepted email from Turbotax. However,  I went into Where's My Refund on Mar 1st, 2021, I got

"We cannot provide any information about your refund. Be sure to:

. Verify your filling date.

. check with your tax preparer or tax software provider, or

. verify your received your electronically filed acknowledgement email"

 

I went  into Where's My Refund this morning again, the information was changed to:

"We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS"

 

And I also went into my IRS account. and I got the following:

"Your 2020 Tax Return Has Not Been Processed.

 

Any one knows what this mean?

 

Thanks

0 3 707
3 Replies
Intuit Alumni
Mar 6, 2021 7:25:20 PM

If you are entering all the correct information when checking your status on the IRS Where's My Refund? site: Federal amount only before any fees were taken out (if applicable) ect., then it is most likely due to the post on the IRS site right now. You can check here: Where's My Refund? - Internal Revenue Service but it is posted as follows: "Updates to Where’s My Refund Status Delayed for Some

Sometimes the return status on the IRS Where’s My Federal Refund? site does not update for several days or even longer in normal circumstances.

Once your refund shows accepted by the IRS, TurboTax does not receive any further updates from the IRS regarding your tax return. Continue to check Where’s My Federal Refund?. The IRS usually updates daily, usually overnight. Please see the link below for more information:

Where's My Tax Refund? The IRS Refund Timetable Explained

 

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

Level 2
Mar 8, 2021 6:19:47 AM

It has been accepted for 2 weeks now. The Where's My Refund still shows as follows:

"We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS"

 

Is there any thing wrong?

 

 

Intuit Alumni
Mar 8, 2021 9:52:49 AM

Turbo Tax would not be able to say whether or not there is anything wrong now that your return has been accepted by the IRS; however if it gets past 21 days then please review the following FAQ: 

 

Refund taking longer than 21 days