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Level 2
posted Feb 15, 2021 7:56:49 AM

Why would CA state return still show as pending after 2 days?

In past years the CA state return was accepted in minutes, it has now been two days.

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24 Replies
Level 2
Feb 15, 2021 8:10:45 AM

They didn't start processing until 2/12/2021, only 3 days ago. I filed my California return on 1/14/2021, I got a notification yesterday, 2/14/2021, that it had been accepted. Took an entire month for mine to be accepted, but that's because California didn't start processing until AFTER the IRS started on 2/12/2021. Both my Federal and California have now been accepted.

Level 2
Feb 15, 2021 8:46:02 AM

Very helpful - thank you!

Level 2
Feb 16, 2021 11:27:10 AM

I need help.  My Federal return was accepted on 2-12-2021 but State of CA still pending.  That has never happened.  I can't reach anybody at Turbo Tax to see if its stuck so what do I do?  I paid over 200 for the use of their software ridiuculous

Level 2
Feb 16, 2021 2:18:33 PM

Mine still pending too. I agree that this is very unusual. 

Level 2
Feb 16, 2021 4:47:30 PM

Contacting someone at Intuit won't help I'm afraid.  I got a hold of someone and they are basically pointing the finger at the state of CA for the delay and actually suggested that I call the Secretary of State Dept (I'm not making that up).  You are correct, "acceptance" usually took at most a few hours in the past but this year is apparently different but Intuit can't begin to explain why that is apparently.

Level 4
Feb 16, 2021 5:18:06 PM

Please let me know what your outcome is. I am having the same issue with my state return stuck in pending status. My friend filed his via Turbotax just yesterday and both his fed/state was accepted immediately within the hour. I believe there might be some sort of early file error within Turbo Tax for the users who filed too early. My 8+ years of using turbotax and never once have I had this issue. The one time I accidently file too early (didn't know IRS wasn't accepting returns yet), I get this issue. =( 

Level 4
Feb 16, 2021 5:20:16 PM

I am in CA as well. I wonder if they even received my state return from Turbo tax...hmmm...

Level 4
Feb 16, 2021 5:23:05 PM

This would be a great explanation if not for the fact that I had a friend who filed his taxes yesterday with Turbo Tax and his fed/California state returns were accepted within the hour immediately. I believe this is some sort of TurboTax internal error for people who filed way too early like myself. 

 

Would be great if TurboTax could look into this as it just doesn't make sense as to why my friend's taxes were accepted in the same day, we both live in California. His state return should have been placed behind mine in line to be accepted? 

Level 1
Feb 16, 2021 7:44:09 PM

I'm in the exact same boat as you all.  I filed on Feb. 12th, Federal return got accepted immediately, State of CA is still showing pending.  VERY frustrating as not only was it accepted immediately other years, but the one year I am due a big refund it appears to stuck.   I wish Turbo Tax would look into this for all of us and provide some type of answer.

Level 3
Feb 16, 2021 9:38:40 PM

I think you’re right about the error.  My bro in law got his rejected by California 2 days ago.  He was then able to sign back into TurboTax and resend after TurboTax corrected the software error.  Once he resent, California accepted in a matter of hours.  

im still pending as well

Level 2
Feb 17, 2021 12:05:21 AM

Ours is still pending and we filed in January too. Definitely seems like a turbo tax issue and not the state. since others have been transmitted it doesn’t seem like the state is backlogged. Hard to say. Hope it gets worked out soon. Could use that refund. 

New Member
Feb 17, 2021 2:05:21 AM

I am experiencing the same. I put in my refund beginning of February, and my status shows pending for state, but Federal was accepted on the 12th. Friends who filed after me have had theirs accepted. 😕

New Member
Feb 17, 2021 4:30:08 AM

I submitted my CA efile about 2 weeks ago and also still Pending, Why?

New Member
Feb 17, 2021 4:38:43 AM

My CA State is Pending for a 2 week period, How do I resend/efile?

Level 3
Feb 17, 2021 6:59:56 AM

Same issue here, Filed on 2/12, Federal return accepted 2/13 and State of CA still pending on 2/17.  Very frustrating

Level 3
Feb 17, 2021 7:04:32 AM

Filed both fed and state on 2/10..Fed was accepted on 2/12 @11:30 pm...State still shows as pending. This has never happened for me in the past, typically both get accepted at the same time...Its now 2/17 and state STILL show as pending.....Why is this? It seems many people are having the same issue...

Level 2
Feb 17, 2021 7:05:55 AM

I called Turbotax and they won't do anything at this point - say they cannot (some other posts had same result).  Although they did tell me if it still wasn't accepted in another week to call back, so it's not clear whether they can help or it's a State of CA issue.  Guess right now waiting is the only thing to do, cause I can't imagine I'll get in touch with anyone at FTB/CA about this...

Level 2
Feb 17, 2021 7:07:05 AM

I just called turbotax and they say it cannot be re-sent.  Just to wait.  I guess if turbotax won't re-send our returns the only other option would be to print and mail a copy to CA...?

Level 2
Feb 17, 2021 7:10:49 AM

Same problem here! Maddening to say the least

Level 2
Feb 17, 2021 7:41:12 AM

This seems very strange! California returns are usually processed within hours. This is not a CA FTB issue, seems more like a software issue. I will contact the CA FTB but I don’t like the fact that TurboTax is staying silent again. Something is definitely wrong! My guess is that we will either 1. Have to resend the CA tax return should the TurboTax software allow it or 2. Paper file the return which will be a nightmare for many. You’d think TurboTax would learn from their previous mistake but here they are again...creating more issues. If I’m correct, this is mainly affecting those users who transmitted the state tax returns before February 12. I’ll keep everyone on here updated. 

Level 3
Feb 17, 2021 7:47:33 AM

I filed and transmitted both returns at same time on 2/12.

Level 4
Feb 17, 2021 7:55:58 AM

Please keep us updated, same situation here e-filed on 2/1/21 well before 2/12/21 and fed was accepted on 2/11/21 but CA state still pending. I went onto the CA website but says to check after 2 weeks.

Returning Member
Feb 17, 2021 8:12:54 AM

Same with me.  IRS accepted on the 10th, CA still pending.  I called Turbo Tax Support and they were just reading off a script, not being able to give any answers or help.  Very frustrating.

Level 3
Feb 17, 2021 8:15:08 AM

Same. I filed February 6th. My federal was accepted February 14th I think, but my CA state still shows pending.