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New Member
posted Jul 9, 2024 10:14:12 AM

Why is first banks routing number wrong

why is first banks routing number wrong?

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3 Replies
Level 15
Jul 9, 2024 10:15:21 AM

Who says it's wrong?  Where?  Double check the routing number with your bank.  Some banks use a different routing number for refunds and payments.  

Level 15
Jul 9, 2024 10:16:52 AM

Where are you seeing a wrong routing number?   Did you choose to pay your TurboTax fees by having them deducted from your federal refund?  If so:

 

if you chose to have your TurboTax fees deducted from your federal refund then the banking information on the tax form is the information to send your refund to the third party bank.  That bank gets your refund first from the IRS.  They take out your TurboTax fees and send the rest to you---and that bank has YOUR direct deposit information.

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

 

 

 

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

 

 

 

Level 15
Jul 9, 2024 12:09:53 PM

call them. some banks use a different routing number for deposits.