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New Member
posted Jun 4, 2019 7:22:11 PM

WHY HAVENT I GOT MY REFUND

0 2 376
2 Best answers
Level 15
Jun 4, 2019 7:22:13 PM

Did you efile?  Was your return Accepted?  Double check your efile status here
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup">https://turbotax.intuit.com/tax-tools/efile-status-lookup</a>  

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

You can check your Federal refund status at Where's My Refund.
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

Level 15
Jun 4, 2019 7:22:14 PM

If your return has been accepted, then only the IRS (& State) would know when your refund would be issued.  You can check your federal refund on the IRS website Where's My Refund, it will give you information regarding your return & when your refund will be issued.

https://www.irs.gov/refunds

If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). It can take a couple extra days to process your refund.

You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

-------------------------------------------

How do I track my state refund?
https://ttlc.intuit.com/replies/3300211

2 Replies
Level 15
Jun 4, 2019 7:22:13 PM

Did you efile?  Was your return Accepted?  Double check your efile status here
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup">https://turbotax.intuit.com/tax-tools/efile-status-lookup</a>  

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

You can check your Federal refund status at Where's My Refund.
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

Level 15
Jun 4, 2019 7:22:14 PM

If your return has been accepted, then only the IRS (& State) would know when your refund would be issued.  You can check your federal refund on the IRS website Where's My Refund, it will give you information regarding your return & when your refund will be issued.

https://www.irs.gov/refunds

If you signed up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT). It can take a couple extra days to process your refund.

You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

-------------------------------------------

How do I track my state refund?
https://ttlc.intuit.com/replies/3300211