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New Member
posted May 1, 2020 10:22:16 PM

Why have I not received stimulus check?

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3 Replies
Expert Alumni
May 4, 2020 7:59:04 AM
New Member
Jun 22, 2020 2:04:12 PM

I feel covid-19 information is a run-a-round. I have not received the stimulus check. my income is SSI and SSDI, also I did file my 2018 and 2019 taxes. When I check on the (GET MY PAYMENT) reply is that my information dose not match, and try calling the IRS that is hopeless.  

Level 15
Jun 22, 2020 2:09:34 PM

Were you able to e-file your 2019 return successfully?  How long ago?

 

The IRS can look at your 2018 or 2019 return to issue a stimulus check.  If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

 

If you used the non-filer site, you will not be able to e-file a 2019 return after using the non-filer site.

 

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

You can call the IRS hotline at 1-800-919-9835 to get updates on your stimulus payment.  

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859