Why does turbotax deluxe 2022 copy paste not work?

Intuit Alumni

Mar 5, 2023 9:20:09 AM

@R-F-C

Can you try the steps provided below to see if that resolves your issue:

Log completely out of your TurboTax account
Clear cache and delete cookies
Then log back in and see if you are still having the same issue

You can also try using a different web browser. Please respond back here if this does not resolve your issue.

Level 2

Feb 9, 2025 11:06:15 AM

Security, anyone?

Why can't I paste a password into the password field?

I use a password manager so I can control passwords in a secure way, without writing them down, I do have to use the same passwords repeatedly, I do not need to remember them. I do not need to know my passwords and I change them regularly. Why is that not good enough for you?

Does this look like a password which is easy to type: Me6hTTqHyY3KjPV6?

I have 15 1099s to import and you have screwed up my god-damned day!

I am trying to use TurboTax to pull 1099 data from my investment sites, and now it is not compatible with my password manager? It will not even allow me to paste my 15 character password in the field?

A major benefit of using your software is importing data.

I DO NOT understand how removing copy paste is beneficial to any user or makes your software more secure, explain that to me. This does not explain restricting pasting a password.

"At TurboTax, we're dedicated to protecting your personal and financial information through every step of your return. We use the most advanced technology available to prevent identity theft or fraud and ensure your peace of mind.

- Your log-in credentials for your accounts, and the financial data you import, are encrypted using advanced Secure Socket Layer (SSL) technology. Encrypting turns your personal data into a coded sequence utilizing billions of combinations to prevent hacking.

- To block unauthorized access, all our computer systems, as well as those of our partners, are protected by electronic barriers (firewalls).

- We don't store your credentials. That's why we ask you to enter them each time you import. Only you can access your financial information, using your own unique username and password."

You are forcing me to write down a password in order to enter it into your import process, HOW IS THAT MORE SECURE? Most of my passwords are more than 10 characters.

Making your copy paste not work does not increase security, it make this application MUCH LESS SECURE

The only thing this accomplishes is pissing me off and making this process less secure and more frustrating. Your security is NOT, it sucks.

I have been a client 20+ years, but this may be my last.

FIX THIS

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Why does turbotax deluxe 2022 copy paste not work?