If this is for the Refund Advance, First Century Bank NA will send you an email explaining why you weren’t eligible for the Refund Advance. The link below, in the section "Why wasn't I approved for a Refund Advance", will assist you with any questions you may have:
@TiffanyL Can green dot deny you tho?
Cause i uave not recieved anything but them denying me as of yesterday.. nothing from first century bank..
The email you received should have included the reason why you were not approved. Your approval is based on the size of your federal refund and your tax information, along with other factors. You may not receive the Refund Advance if one of these factors doesn’t meet the qualifying standards of the lender.
Please click the TurboTax help link, listed below, to learn more about the Refund Advance process. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557
It was only an email from green dot.. not explaing anything
Please see below for additional information concerning Turbo Tax Refund Advance and the conditions as to why you may not have been approved:
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557
@2230lynn call 1 (888) 679-8122 they can actually tell u y u got denied.. i spoke with. Lady who actually helped
@precious00308 So did you end up getting approved? Or was that BS email from GreenDot actually your denial. That's literally all I want to know right now and no one can seem to answer that. Number you gave is currently closed due to time zone difference. I'll call them in the morning but still would like to know if the email I got from green dot is really a denial because TurboTax robots all say the email should come from First Century.
@kvbutler716 im pretty sure that was the denial email.. cause that is all i ever got.. nothing else.. i have tried to up load screenshot but it wont work..
@precious00308 That really sucks if it is. I have no reason be denied and I only did the stupid green dot card for the advance.
@precious00308 not sure if you saw my post on another thread. But I did confirm with the bank yesterday that green dot email was accurate. It’s not suppose to be the denial, first century basics alerts green dot and then is suppose to send us an email with denial reasons. Then you get the “although you were denied” email from green dot. But according to first century the denial letter will take 30 days 🤬
@kvbutler716 Wow thank you. No they did not tell me that.. did they tell u why u where denied? Supposed i have an offset!! N i have called n their is nothing..