Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection, then proceed to the final step. Check out this FAQ to see what you can do to fix your rejected return.
If you are not seeing the "Fix my return" button. you will just need to sign into your return and search for the item causing your rejection and go to that section. Make the change and select File in the left-hand menu. Follow the onscreen instructions to either e-file your return or file by mail.
The TurboTax FAQ will guide you through this:
It is not a rejection but a transmission is which I see others have had. Please help. The suggestion to call is probably the best idea.
Have you tried clearing your cache and refreshing to see if this helps? Assistance with doing o has been provided by clicking here . Also, if you are needing the Customer Support information, you can access that by clicking here.
@Estherngindu What refund are you trying to ask about? For what tax year?
It says i need to fix my Ny tax refund by telling some School Districts? Why is that?
Sign into the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Click on Tax Home on the left side of the screen.
See Fix my return in the enter of the screen.
The New York State tax return instructions states that "School aid may be affected if the school district or code number is not correct".
Not working. No fix my return button or view or anything
Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.
@Mark Chekal Please describe or explain exactly what problem you are having so someone can figure out how to help you. We cannot see your screen or your tax return. Is your e-file being rejected? Tell us what the rejection message says.