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New Member
posted Feb 9, 2020 11:48:04 AM

Where’s my refund is showing an error message

0 7 3275
7 Replies
Alumni
Feb 9, 2020 11:56:03 AM

What error message?   We cannot see what you are looking at.

Expert Alumni
Feb 9, 2020 7:20:05 PM

Please wait at least 24-48 hours after your return has been accepted by the IRS to check your status on www.irs.gov/refunds.

 

If there is no record of your return, or the system says the information is wrong, please make sure you are entering the correct social security number, filing status, and refund amount.

 

To verify your refund amount:

 

If you filed a Form 1040, the Refund Amount is shown on Line 20a.

If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.

If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.

If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.

If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

 

To verify your filing status:

 

If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.

If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6.

If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2.

If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1.

If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1.

 

 

If you are unable to track your refund on the IRS refund tool despite confirming your information is correct, please click here for some more tips. 

 

New Member
Feb 17, 2021 7:09:45 AM

I have received a text and email from your staff but when I go to where's my refund the irs site says that they have not received any thing 

Expert Alumni
Feb 17, 2021 9:14:35 AM

Until the IRS starts processing your tax return there may not be a record of it on the IRS website.  If your federal return was just accepted today, please wait 24 hours before checking the status. The IRS updates the Where's My Refund site only once a day and that is usually in the overnight hours.  Please also see the below TurboTax FAQ for more information:

Why is there no record of my return at Where's My Refund (WMR)?

@122395april

Returning Member
Mar 2, 2021 4:14:10 AM

I filed my taxes on 2/14/21 and they were accepted by the IRS, but there is still an error message to find my refund. Why? Where is it?

 

Expert Alumni
Mar 2, 2021 9:46:23 AM

Please feel free to call the Where’s My Refund automated line at 800-829-1954 to check the status of your refund. 

https://ttlc.intuit.com/community/refund-status/help/why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr/00/26435

New Member
Apr 21, 2022 12:12:18 PM

You don't have permission to access "http://sa.www4.irs.gov/irfof/IRServlet?" on this server.

Reference #[removed]