Do you mean you cannot find the account you started preparing your tax return in, or you want to know when you are getting a tax refund? And for what tax year?
phillips-gaye
New Member
Jun 6, 2019 8:03:25 AM
return for 2016
MichelleT
Level 2
Jun 6, 2019 8:03:25 AM
If you are logged into Turbotax you may not be in your correct account.
Or, you may have inadvertently created a new account when trying to log in if you had to reset your password.
Try logging in with the credentials you used last year.