So i received an email from turbo tax stating that my refund was on the way . When i check credit karma there is NO pending deposit and i Paid for the Early Refund 5 days earlier i just want to know what’s going on
I’ve been using turbo tax for 7 years and never had an issue . This is making me regret my decision of filing with them this year . I feel i’ve been lied too
With the "Up to 5 Days Early", you have the flexibility to have your federal refund deposited into your preferred bank account up to 5 days earlier than the date your refund would have arrived if sent from the IRS directly. The fee is taken out of your refund amount only if delivered at least 5 days early."
Once the IRS approves your refund, TurboTax will be notified and we’ll attempt to transfer your refund to your bank account. TurboTax will then send you an email letting you know if we were able to successfully deliver your refund 5 Days Early or if we were unable to expedite your refund. If we were successfully able to deliver your refund 5 Days Early, you can expect to see your refund in your bank account the same day you received an email from us.
If we were unable to expedite your refund, your refund will be delivered by the date provided in the IRS Where’s My Refund site and you will not be charged for 5 Days Early. You will also see a notice that “We could not expedite your refund. No 5 day early fee was charged” as part of your TurboTax refund tracker.
Same thing going on here!!! I requesting a refund from turbo tax! I have never been so upset! I will never use turbo tax again! Also I could of had it sent to my normal bank if the refund wasn’t going to come early!
For billing issues, you will need to contact TurboTax customer support. Please see How do I contact TurboTax?