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Level 2
posted Feb 24, 2025 5:29:59 AM

Where is my refund

I did my taxes 2/6 accepted 2/6 and it's says accepted and refund issued 2/24 from IRS site I still have nothing I contacted my bank nothing pending not deposited I check account information good to go there I'm not understanding the issue I been doing business with TurboTax for years this has never happened why is this happening please explain 

0 5 1833
5 Replies
Expert Alumni
Feb 24, 2025 6:37:55 AM

Once your return is accepted for processing by the IRS and/or State TurboTax has no control over the processing of your return and/or release of your refund. If you have any inquiries on any delay you should contact the IRS or your state Department of revenue directly for further assistance.

 

There is a couple of FAQs to help you track your refund

When will I get my federal tax refund?

How do I track my state refund?

Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?


 

Level 2
Feb 24, 2025 7:05:19 AM

I contacted them and the IRS said it was sent to my bank or whomever I filed with so this is incorrect and miss information the fees were paid so TurboTax took there money for filing so where is the rest of my refund because I paid with my refund?

New Member
Feb 24, 2025 8:09:07 AM

Hi there! I’m in the same boat. My deposit date is today and there are no issues else where to slow down the process. Now I did receive an email from TurboTax saying my federal deposit is on the way and I should receive it by tomorrow….hopefully that’s true

Level 2
Feb 24, 2025 8:35:31 AM

I just received this email as well but why tomorrow if my deposit date is today. So I called TT and the gentleman agent said it should be there this afternoon but if not tomorrow for sure he could see that they received the refund 

New Member
Feb 24, 2025 8:37:46 AM

I literally just called them as well and a nice representative said the same thing. He said it should be there by 5PM today and if not today the. Definitely tomorrow. I understand the frustration about it not being deposited today as it said on the IRS website. The representative I spoke with said there is a delay in the TT system and timing has been off