I filed my 2019 1040x Amended Return in March 2021. According to the IRS website my amended return has been received, adjusted, and completed. However, I have not received a return or "notice". I have called the customer service number over 10 times but I am never able to speak with anyone and it says there is no one available to take my call. Do I just keep waiting until I receive a notice in the mail? Is this normal? Help!
Try at 7am your time zone for better results ... and sadly this is normal as the IRS is very short staffed.
Amended return refunds are mailed to the address on the return so if you need to update the address mail in a form 8822 : https://www.irs.gov/forms-pubs/about-form-8822
And you can log in or set up an online account with the IRS to see all your account information including IRS notices ... https://www.irs.gov/payments/view-your-tax-account
You simply need to wait.
I know several people, including a couple of former clients, who have not received refunds due from their timely filed 2019 returns (i.e., filed in Q1, 2020).