I am using my social security number and up until Saturday it was saying processing now it's saying they don't have any information on my return wait 4 weeks after I mailed my return I didn't mail my return I efiled with turbo tax
I don't know when I called the automated system transferred me to speak to a customer service rep and then it said due to a high volume of calls they were unable to take my call to try back later or the next business day
They told me it was a error code im really confused because my return got accepted on 02/02/2016 and i got that message 02/05/2016
Mine also got accepted on 2/2 started seeing the message on 2/6
Im confused because my friend put hers in last tuesday and got a dd date for 02/10/2016 something has to be wrong with the system
hopefully we will go back to bars one day this week are you from alabama also
ok i will keep you posted and if anything changes on your end please keep me posted also
Just got off the phone with the IRS and they told me 9001 means my return was chosen to verify my identity gave me a number to call to verify my identity and they told me I had to wait 21 days from the date my return was accepted before I can go through the process of confirming my identity so pissed right now
Im going to call again because the lady told me different I think they just giving us the run around so we want call again
Me too cause that's crazy why do I have to wait 21 days if you need me to verify my identity to process my return
They told me to wait 21 days and call back aint nobody got time for that
they told me that is a system error and that code means 9001
So what our return gone turn back to bars are what and when did yours get accepted and when did yours change to the error message
I got accepted on January 28th and it turned to the error message on 2/4
I received the error code a long time ago. I called and they said my taxes were chosen for review. I didn't have to verify my identity. They said I didn't need to do anything but wait, and if they needed any additional info I would receive a letter. I think everyone's situation is different. I filed my taxes on January 12th. Still waiting :(
You can do it online ... If that's not what your specific situation is at least u will have that part out the way so u won't delay the process any more than it already will be