Did you already e-file a 2016 tax return using TurboTax? If so, then use thisTurboTax website to check the status of an e-filed tax return to see if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
Nono i didnt even efile it, what i meant by refund was i would like to ger refund for the service fee not for the tax return !
I didnt even send any doc to anywhere. I just want to cancle the service and want to get the money back that i have paid for the service
See this TurboTax support FAQ on how to contact Support and to speak directly with a support agent - https://ttlc.intuit.com/questions/3401489
If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.