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Level 1
posted Mar 19, 2022 7:43:09 AM

W-4 Calcluator Not Accepting Input

When I go through the W-4 calculator and get to the "Enter The Payments You've Already Made" screen, it has an amount filled in (which is wrong) and won't allow me to change it.  I click in the box and it won't take any keystrokes, nor can I delete what's there.  This renders the whole feature completely useless.

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1 Replies
Intuit Alumni
Mar 19, 2022 1:43:12 PM

If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 

 

If you need additional assistance please feel free to contact Customer Support

@JustinPinnix