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New Member
posted Jun 3, 2019 1:44:19 PM

Using Firefox, I cannot view my tax returns. It sits on the "Preparing your documents" screen with out any progress.

Tax returns are not being converted to PDF

0 2 909
2 Replies
New Member
Jun 3, 2019 1:44:21 PM

Found the issue. Even the the page does not update or change in anyway, the pdf is downloaded in the background.

Level 1
Jul 17, 2020 12:03:52 PM

The return was saved in the download folder on my computer.