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New Member
posted Mar 10, 2025 12:53:45 PM

Unable to print or save return

When I press on the print the return icon I get this message: 

"Wait while we prepare your tax forms for printing. This initial set-up process may take 2-3 minutes. Thank you for your patience."...then the message disappears and nothing happens!

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1 Replies
Employee Tax Expert
Mar 12, 2025 4:27:30 PM

Please see this link for steps to print a pdf copy of your return.  

 

However, if you are using a MAC, this is a known issue.  There has been progress made on resolving this issue.  However, the expected release date is not for another 2 weeks.  

 

Please sign up to be notified for updates when this issue is rectified using the following link.

 

Why am I not able to Save to PDF on TurboTax Desktop MAC?