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Level 1
posted Mar 27, 2021 6:41:41 AM

TurboTax Error

Turbo Tax corrected a calculation error on a form  on my 2020 Minnesota Tax Return after I filed my taxes using forms that were updated current at the time.   What guarantee for 100% correct do I fall under.  The updated calculation resulted in a larger refund which I did not receive.  I understand I can filed an amended return, but what does TurboTax give me for the error they made.

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3 Replies
Intuit Alumni
Mar 27, 2021 12:30:57 PM

Please reach out to us directly at the link here.  This will direct your inquiry to the correct department.  

Level 1
Mar 27, 2021 3:24:11 PM

I dont want to call and wait for someone to answer to call back.  An additional waste of time.

Intuit Alumni
Mar 28, 2021 1:42:17 PM

Community is a public forum and we are limited in what we are able to do as far as addressing customer service issues such as yours. Contacting Customer Support would be a better option as they will be able to provide one-on-one support for your issue.