☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jun 18, 2019 12:35:11 PM

TurboTax Amended Return Error

TurboTax provided a certified amended return, which shows a refund amount. I filed it. However, it was adjusted by the California FTB, apparently because of a calculation error or unaccounted for tax rule or clause. California FTB states I owe taxes and a penalty now. Accordingly, how do I have TurboTax pay the penalty and tax owed as a result of their mistake?

0 1 836
1 Best answer
Level 15
Jun 18, 2019 12:42:04 PM

What do you mean by certified amended return? TurboTax has an accuracy guarantee that will pay any penalties (not taxes owed) resulting from inaccurate calculations.  Here is how to make an accuracy guarantee claim: https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-calculation-guarantee

1 Replies
Level 15
Jun 18, 2019 12:42:04 PM

What do you mean by certified amended return? TurboTax has an accuracy guarantee that will pay any penalties (not taxes owed) resulting from inaccurate calculations.  Here is how to make an accuracy guarantee claim: https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-calculation-guarantee