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New Member
posted Jul 14, 2025 5:51:38 AM

TURBOTAX ADVANTAGE SCAM

Today I received 3 separate emails from intuit.com for the renewal of my advantage plan, that I do not have. I have used Turbotax in the past, but not for the last couple of years.

After investigating, they had my name, email and address correct. But the last 4 of the credit card number are false.  I tried to email turbotax at spoof@intuit.com, but it no longer works. 

This email serves notice that this is now happening. So far I've received 3 emails with different account numbers and totals from $180 to $380.00 charged to a credit card. 

It's obvious, from the correct information, that Turbotax's system may have been compromised. 

I'd like to hear from a moderator that steps are being done to prevent this from happening. 

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1 Replies
Level 15
Jul 14, 2025 5:59:47 AM

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

 

TurboTax support is open from Monday thru Friday, 5am to 5pm Pacific time.