Today I received 3 separate emails from intuit.com for the renewal of my advantage plan, that I do not have. I have used Turbotax in the past, but not for the last couple of years.
After investigating, they had my name, email and address correct. But the last 4 of the credit card number are false. I tried to email turbotax at spoof@intuit.com, but it no longer works.
This email serves notice that this is now happening. So far I've received 3 emails with different account numbers and totals from $180 to $380.00 charged to a credit card.
It's obvious, from the correct information, that Turbotax's system may have been compromised.
I'd like to hear from a moderator that steps are being done to prevent this from happening.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
TurboTax support is open from Monday thru Friday, 5am to 5pm Pacific time.