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Level 1
posted Jan 25, 2022 11:10:46 AM

Turbo Tax Purchase

I was told that I would be able to file my taxes for FREE through turbo tax.  In the end your website forced me to purchase turbo tax for $39.  Why?  That appears to be a bait and switch tactic.  Please explain.  Thank you.

0 7 763
7 Replies
Level 4
Jan 25, 2022 1:01:05 PM

Same thing for me. But they charged me double for doing just my federal tax return. Instead of $39 it was $78. What a scam

Employee Tax Expert
Jan 25, 2022 3:11:43 PM

TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules.

 

Simple tax situations covered in TurboTax Free Edition:

  • W-2 income
  • Limited interest and dividend income reported on a 1099-INT or 1099-DIV
  • Claiming the standard deduction
  • Earned Income Tax Credit (EIC)
  • Child tax credits
  • Student Loan Interest Deduction

Situations not covered in TurboTax Free Edition include:

  • Unemployment income
  • Itemized deductions
  • Business or 1099-MISC income
  • Stock sales
  • Rental property income
  • Credits, deductions, and income reported on schedules 1–3

@sab561pag

@Halljr71

Level 1
Jan 25, 2022 3:15:20 PM

I made 22000 last year, no interest, ACA tax credit.  I should qualify for free return filing.  ????

Level 4
Jan 25, 2022 3:42:18 PM

I understand that now. But it doesn’t explain why I was charged twice

Level 7
Jan 25, 2022 4:47:24 PM

There’s a $39.99 fee to use your refund to pay for taxes. Some people skip over this part and don’t realize it. 

Level 4
Jan 25, 2022 6:02:17 PM

Definitely missed that one. If I had known that they would charge me to do that I would’ve went elsewhere. I will never use TurboTax again

Intuit Alumni
Jan 26, 2022 8:20:25 AM

If you qualify for TurboTax Free Edition and are being charged, you may have selected an add-on or upgrade. Please see Why am I being charged for TurboTax Free Edition? for more information. 

@sab561pag