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Returning Member
posted Dec 23, 2021 8:30:00 AM

TT calcualted my refund wrong

The E version of my taxes filed 2021 is different than what TT submitted to IRS. I verified with 2 differeent ppl at IRS and I pulled my IRS transcript. Error is on TT end. I need to speak with a human to TT but can't find a way to do that.

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2 Replies
Level 15
Dec 23, 2021 8:33:03 AM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

Level 8
Dec 23, 2021 8:42:58 AM