https://turbotax.intuit.com/refund-advance/
Refund Advance eligibility
Here are some of the eligibility requirements to qualify for a Refund Advance loan:
I qualify according to this standard, no matter what I do it doesn't show the refund advance option.
You might need to clear and start over if you are not seeing the option.
As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online.