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Returning Member
posted Mar 6, 2020 10:23:34 AM

Taxes

My refund was accepted in send to the bank on February 26, 2020. The problem is that on the direct deposit  bank account information i don't have all the account numbers 

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8 Replies
Returning Member
Mar 6, 2020 10:32:24 AM

How do I fix it . I called the i.r.s and can't get through to speak to anyone

Level 15
Mar 6, 2020 10:34:00 AM

 If the bank rejects your deposit the IRS will mail a check to the address on your return. 

Level 2
Mar 13, 2020 4:39:13 PM

If you follow these steps you will be able to talk to someone it was a 30 minute wait and couldn’t tell me anything I hope you get the answers you need

Level 2
Mar 13, 2020 4:50:30 PM

Will you let us know what happens with yours? I’ve been waiting since 2/27  my refund was rejected by the bank for the same reason and sent back to the irs 2/27 they are telling me 4/1 but the Irs is saying my refund hasn’t been rejected and sent back yet. 

Intuit Alumni
Mar 13, 2020 4:53:59 PM

If the IRS attempts to deposit your return to an account that the numbers are incorrect, they will send you a check in the mail. 

 

Even if you call the IRS, they cannot change any account information within your return for security reasons. 

 

New Member
Mar 24, 2020 5:41:18 PM

I need my agi for 2018

Intuit Alumni
Mar 24, 2020 6:03:20 PM

Please read this TurboTax Help topic which will help you find your AGI for 2018.

Level 2
Mar 24, 2020 6:29:35 PM

Did you figure it out?