Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Apr 1, 2020 5:25:32 PM

Tax return

I got my tax refund on a green dot card but they returned the money on the card back because the information on the card didn’t match my turbo tax information how do I get my money back ? 

0 3 284
3 Replies
Level 15
Apr 1, 2020 5:30:52 PM

Ok  ... you had your refund sent to a debit card that was not yours ? 

 

And the bank that processes the deposit rejected it and returned it to the IRS ?   

 

If so the IRS will convert it to a paper check mailed to the address on the return... this conversion can take 3 weeks or more. 

Returning Member
Apr 1, 2020 5:31:56 PM

And there’s nothing I can do to reverse this process ? 

Level 15
Apr 1, 2020 6:33:55 PM

Nope ... although the IRS doesn't stop you from doing this the banking regulations against fraud have most banks policing deposits and rejecting them ... it is a safety measure.