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Level 1
posted Feb 26, 2020 3:51:29 AM

Tax Refund

I contacted my bank which is Wells Fargo and they have not received my refund yet. Today is the due date. I also checked the SBGT website and it also has my refund is due for today. WMR also has the due date for today. 

My question is when will I receive it? 

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1 Replies
Expert Alumni
Feb 26, 2020 4:42:30 PM

How long does it take to get my refund from SBTPG?

 

TPG does not hold your money. When a deposit is received from the IRS, your money is processed as soon as it received and typically issued within 24 hours of receipt. If you selected direct deposit, it may take 1-2 business days to reach your bank account. Your payment is not wired to your account.

 

In very rare cases Santa Barbara Tax Products Group (TPG) may require identity verification before your funds can be issued. This is for your personal protection. TPG makes every effort to verify your identity as quickly as possible. 

 

Common reasons for delays