Filed 2018 return 03/16/19 got message it was accepted from turbo tax. Still haven't received refund only a notice that there was a delay which was 6 months ago. IRS website is an endless loop totally useless. It used to say that my refund was in progress now no information is available. Any suggestions
You should contact the IRS.
Before you call, make sure you know or have the following information handy:
IRS phone numbers
Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time.
Individuals:
Businesses:
800-829-4933
People with hearing impairments:
800-829-4059 (TDD) See Tax Topic 102.
Exempt organizations, retirement plan administrators, and government:
877-829-5500 (Monday through Friday, 8 a.m. to 5 p.m. local time)
Estate and gift:
866-699-4083 (Monday through Friday, 8 a.m. to 4 p.m. Eastern time; Forms 706 United States Estate (and Generation-Skipping Transfer) Tax Return and 709, United States Gift (and Generation-Skipping Transfer) Tax Return only)
Excise tax function:
866-699-4096 (Monday through Friday, 8 a.m. to 6 p.m. Eastern time)
If you live outside the United States
Hours of availability vary by location. Please see our International Services page.
Face-to-face assistance
In certain areas, the IRS has local offices you may visit to receive assistance. All offices operate by appointment.
I have tried those suggestions and can't get past the automated system it appears to be an endless loop. The automated system only provides a canned answer and nothing specific to my return.
If you need to contact the IRS, please try using the information in the article below.
Please keep in mind, when calling the IRS do NOT choose Option 1.
Choose Option 2 after you choose the language.
Then Press 1
Then Press 3
Then Press 2, it will then transfer you to an agent.