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New Member
posted Jul 2, 2021 3:39:35 PM

Tax file not working

I have not been able to transmit my California return, I tried to file it and the PC froze, the system is now saying it cannot open the return.

 

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2 Replies
Level 15
Jul 3, 2021 12:45:34 AM

try tomorrow. if it still doesn't open you'll need to contact support.

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848

New Member
Jul 5, 2021 11:45:16 AM

I tried again and I’m still receiving the error that my return cannot be opened.    I called support but they are closed today for the holiday.